I have nearly broken my neck crawling behind furniture, hooking up cables, moving speakers because some crazed Egyptian guy thinks that if he makes me do enough weird gyrations I will never want to get online again!
After I got kicked off the Internet and lost my entry, I called Bellsouth. I was told to stand on one foot, stick my finger in my ear and pray to Buddah. SO far it has worked.
Seriously, I did have to swap th eends of my DSL connection, remove a filter, plug and unplug all the phones, move the speakers 2 feet away from the modem, move the modem 2 feet from the power surge protecter and other sordid Kama Sutra positions too humiliating to mention.
Then he said my cable was too far from the connector and I should downgrade my service.
Then he said he had fixed it and I should have no further problems.
When you were a kid, did you ever do the prank call where you tell people their phone cord is too short? Then you tell them to pull on it?
I think that is what just happened to me.